Careers
USA Location
Mohali Location
AR Callers (Fresher)
Desired Candidate profile
- Excellent communication skills
- Fresh Graduates (Except Law Graduates and B.Tech 2024 Pass Outs)
- Flexible with shift timings
Associate Director – Physician Billing (AR)
Desired Candidate profile
- 10+ years of experience in the Revenue Cycle Management (RCM) industry.
- At least 2+ years of proven leadership as a Senior Manager (or equivalent) in Physician Billing AR.
- Strong understanding of US healthcare billing, payer guidelines, and AR processes.
- Demonstrated ability to lead large teams, manage multiple priorities, and deliver measurable results.
- Excellent communication, analytical, and stakeholder management skills.
- Proficiency in RCM tools, AR management platforms, and reporting systems.
- Strong client-facing experience with US healthcare providers.
Benefits
- Leadership Growth Opportunities – chance to lead large teams and drive strategy.
- Career Stability – with a fast-growing global RCM leader.
- Client Exposure – work closely with US healthcare providers and global stakeholders.
- Innovation Driven Culture - automation, AI tools and process improvement initiatives.
- Recognition & Rewards – performance-based promotions, awards and appreciation.
Genesys Agent / Supervisor Dashboard Lead
Desired Candidate profile
- Ability to build the Dashboards inside of Genesys for agents to see their performance.
- In addition to agents, it would need to be built for supervisors/managers/directors as well.
- Hands-on experience with Genesys Cloud and AI capabilities.
- Direct experience with Co-pilot and natural language processing (NLP) models.
- Proficiency in Cloud APIs and web services to further integrate it with various business applications.
- Solid understanding of cloud architecture and deployment of best practices within a Genesys environment, ensuring security and scalability.
- Proven ability to manage the full project lifecycle, from initial requirements gathering to final deployment and post-launch support.
- Experience with Genesys reporting and analytics to measure Co-pilot's effectiveness and identify areas for improvement.
- Knowledge of healthcare data privacy regulations (like HIPAA) and the ability to ensure the Genesys environment is secure and compliant.
- Strong technical troubleshooting skills to quickly resolve issues related to the Genesys platform, integrations, and overall infrastructure.
Manager – Provider Enrollment & Credentialing
Desired Candidate profile
- 10+ years of experience in Provider Enrollment & Credentialing within the RCM/healthcare domain.
- At least 3–5 years of leadership experience managing large teams.
- Deep knowledge of enrollment guidelines, credentialing processes, and compliance standards.
- Strong track record of driving operational excellence and meeting/exceeding SLAs.
- Excellent stakeholder management, communication, and problem-solving skills.
- Familiarity with CAQH, PECOS, Medicare/Medicaid systems, and payer portals.
- Lean Six Sigma or process improvement certification.
- Experience in handling multi-specialty provider groups or large-scale credentialing operations.
- Strong client-facing experience with US healthcare providers.
Benefits
- Leadership Growth Opportunities – chance to lead large teams and drive strategy.
- Career Stability – with a fast-growing global RCM leader.
- Client Exposure – work closely with US healthcare providers and global stakeholders.
- Innovation Driven Culture - automation, AI tools and process improvement initiatives.
- Recognition & Rewards – performance-based promotions, awards and appreciation.
Senior Anesthesia Coder
Qualification/ Eligibility
- Certification: CPC / COC / CCS (AAPC or AHIMA) – mandatory.
- Experience: Minimum 3 years in medical coding, with at least 2 years in Anesthesia Coding.
- Strong knowledge of ASA guidelines, concurrency, modifiers, and time-based unit calculations.
- Good understanding of facility and professional fee coding workflows.
- Proficiency in EHR and coding platforms (e.g., Epic, Meditech, Cerner).
- Excellent attention to detail, analytical thinking, and communication skills.
- Ability to work independently and meet deadlines in a high-volume environment.
Desired Candidate profile
We are seeking a detail-oriented and skilled Senior Coder – Anesthesia Coding to join our medical coding team. The role involves coding anesthesia procedures accurately according to ASA, CPT, ICD-10-CM, and payer guidelines, ensuring compliance and high-quality output. The ideal candidate should be technically sound, self-driven, and capable of supporting quality initiatives and mentoring junior coders when required.
Job Responsibilities
- Review and assign accurate CPT, ASA, ICD-10-CM, and HCPCS codes for anesthesia procedures.
- Ensure coding accuracy and compliance with CMS, ASA, and payer-specific guidelines.
- Perform self-audits and support internal quality reviews to maintain error-free submissions.
- Handle complex cases and provide feedback or clarifications to the team.
- Stay updated with coding and regulatory changes and apply them in daily work.
- Collaborate with QA and training teams to improve coding consistency and performance.
- Maintain productivity and accuracy standards in line with organizational expectations.
- Adhere to HIPAA and company data security policies.
Senior Process Associate – DME AR
Desired Candidate profile
- Excellent communication skills
- Mandatory:
- Minimum 1 Year of experience in DME-AR
- Experience in US Healthcare Medical Billing
- Preferred immediate joiners
- Flexible with shift timings
Senior Process Associate – Physician AR
Desired Candidate profile
- Excellent communication skills
- Mandatory:
- Minimum 1 Year of experience in Physician Billing - AR
- Experience in US Healthcare Medical Billing
- Preferred immediate joiners
- Flexible with shift timings
Senior Team Lead or Team Lead – Anesthesia Coding
Desired Candidate profile
We are seeking an experienced and motivated Team Lead – Anesthesia Coding to manage day-to-day coding operations, ensure compliance with quality standards, and guide a team of coders to deliver accurate and timely output. The ideal candidate will have hands-on experience in Anesthesia coding, deep understanding of ASA and CPT guidelines, and strong leadership capabilities.
- Certification: CPC / COC / CCS (AAPC or AHIMA) – mandatory.
- Experience: 7–9 years in medical coding with minimum 2–3 years of Anesthesia coding experience.
- Sound understanding of ASA guidelines, modifiers, concurrency, and time-based unit calculations.
- Exposure to facility and professional coding workflows.
- Proficiency in EHR systems (e.g., Epic, Meditech, Cerner) and MS Office tools.
- Strong communication, analytical, and leadership skills.
- Ability to train, motivate, and manage a small to mid-sized team (10–25 coders).
Job Responsibilities
- Supervise and lead a team of Anesthesia coders, ensuring productivity, accuracy, and adherence to SLAs.
- Conduct quality checks, audits, and feedback sessions to maintain coding excellence.
- Support the team in resolving complex coding and documentation issues.
- Stay current with updates to CPT, ICD-10-CM, ASA, and payer-specific guidelines.
- Provide on-the-job training, mentoring, and performance coaching for team members.
- Collaborate with QA, Training, and Operations teams to improve workflow efficiency.
- Track team performance and share daily/weekly reports with management.
- Assist the manager in client communication, process reviews, and escalations.
- Ensure compliance with HIPAA regulations and company security policies.
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