Who We Serve?

Knack RCM proudly serves a diverse range of healthcare providers, including independent and multispecialty practices, ambulatory surgical centers (ASCs), eye care providers, durable medical equipment (DME) suppliers, anesthesia practices, hospital systems, and many others. Our tailored solutions are designed to meet the unique needs of each sector, ensuring optimal performance and financial success.

Our Solutions

Through an innovative, tech enabled approach to revenue cycle service delivery and practice support services, Knack RCM offers healthcare providers a customized approach to achieving financial freedom. Knack optimizes workflows through AI-driven automation, a deep bench of scalable global talent, and customizable end-to-end or standalone services, creating efficiencies that drive profitability.

Patient Access

Revenue cycle results are impacted before your patient even steps through the door. Enhance your outcomes by capturing accurate information from the very first interaction. Ensure your patients are cleared for scheduled services, reducing denials and maximizing reimbursement.

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Coding and Documentation

Experience coding done right the first time, expert compliance, and fewer payment delays. Leverage our scalable RCM expertise and intelligent automation to achieve accurate coding and documentation – helping you obtain maximum financial results.

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Billing and A/R Management

Turn your billing process into a revenue-generating powerhouse. Our solutions help reduce unpaid debt and increase collections.

  • Cash Posting
  • Third-Party Resolution
  • Denials Management
  • Patient Receivables
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Provider Credentialing & Enrollment

We track and manage provider credentialing and enrollment, empowering you to focus on providing quality care to your patients without worrying about being paid.

  • New Provider Enrollment
  • State Licensure Registrations
  • PSV and Hospital Privileging
  • Expiration Tracking & Renewal
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Scalable, Highly
Knowledgeable Team

Our team is more than just scalable; it’s a powerhouse of expertise and commitment. We are here to support you and ensure consistent, top-tier performance every step of the way.

Specialty-specific knowledge fosters a deep understanding of your needs and challenges.

Reliable results, no matter the challenge or complexity of the task.

Deeply committed to your success, working to meet and exceed your expectations.

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Smart Application of Technology

At Knack, we don’t just use technology—we apply it where it can make the most significant impact. Our innovation is always focused on driving measurable results, from enhancing efficiency to generating laser-focused insights.

Innovation Focused on Providing the Greatest Impact

Our solutions are designed with your goals in mind, ensuring that every technological advancement we introduce aligns with improving your bottom line.

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Intelligent Workflow Automation - Where It Matters Most

We deploy AI-driven automation strategically, targeting the areas where it can yield the most significant benefits, such as reducing manual errors and accelerating key processes.

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Case Study

Onboarding 400+ FTEs in 45 Days While Achieving Quality and Performance SLAs

Knack Global (Knack) partnered with the largest provider of medically integrated vision care in the United States, operating over 700 locations across 18 states with more than 1,000 providers.

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Case Study

Decreasing Insurance Accounts Receivable for Higher Revenue and an Improved Customer Experience

Premier Vision Group (PVG), an Ohio-based eyecare provider network, combines technology, passionate people, and research to care for patients’ vision needs while ensuring a memorable and productive eye-care experience.

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Case Study

Accelerating Access and Compliance for a Behavioral Health Crisis Center

Knack RCM’s credentialing services are purpose-built for the demands and complexities of behavioral health in 2025.

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Case Study

Streamlining Credentialing for a Growing Physical Therapy Group

A regional physical therapy practice, operating multiple clinics across state lines and employing over 30 licensed therapists, needed a more efficient way to manage provider credentialing as it expanded.

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Blogs & Press Releases

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Find out the latest about Knack RCM. Announcements, press coverage,and company information —all in one place.

Credentialing for Behavioral Health in 2025

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RCM Success Isn’t Solo: How AI + Human Expertise Drives Better Healthcare Revenue Cycle Results

Artificial intelligence (AI) continues to make waves in healthcare revenue cycle management (RCM), offering the potential to streamline workflows, reduce errors, and boost financial performance. Yet despite its promise, many health systems are slow to adopt AI-driven solutions—often for good reason. What's missing from many conversations about AI is nuance. While AI, machine learning (ML),…
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Reducing Denials in Independent Physician Practices: Strategies for Financial Stability

For independent practices, every denied claim represents more than just lost revenue. It’s time, resources, and effort that could have been spent elsewhere. Yet, denials are increasing at an alarming rate, with 69% of healthcare leaders reporting an increase since 2021. This growing problem comes with serious consequences. Hospitals alone face an average yearly loss…
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