Who We Serve?

Knack RCM proudly serves a diverse range of healthcare providers, including independent and multispecialty practices, ambulatory surgical centers (ASCs), eye care providers, durable medical equipment (DME) suppliers, anesthesia practices, hospital systems, and many others. Our tailored solutions are designed to meet the unique needs of each sector, ensuring optimal performance and financial success.

Our Solutions

Through an innovative, tech enabled approach to revenue cycle service delivery and practice support services, Knack RCM offers healthcare providers a customized approach to achieving financial freedom. Knack optimizes workflows through AI-driven automation, a deep bench of scalable global talent, and customizable end-to-end or standalone services, creating efficiencies that drive profitability.

Patient Access

Revenue cycle results are impacted before your patient even steps through the door. Enhance your outcomes by capturing accurate information from the very first interaction. Ensure your patients are cleared for scheduled services, reducing denials and maximizing reimbursement.

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Coding and Documentation

Experience coding done right the first time, expert compliance, and fewer payment delays. Leverage our scalable RCM expertise and intelligent automation to achieve accurate coding and documentation – helping you obtain maximum financial results.

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Billing and A/R Management

Turn your billing process into a revenue-generating powerhouse. Our solutions help reduce unpaid debt and increase collections.

  • Cash Posting
  • Third-Party Resolution
  • Denials Management
  • Patient Receivables
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Provider Credentialing & Enrollment

We track and manage provider credentialing and enrollment, empowering you to focus on providing quality care to your patients without worrying about being paid.

  • New Provider Enrollment
  • State Licensure Registrations
  • PSV and Hospital Privileging
  • Expiration Tracking & Renewal
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Scalable, Highly
Knowledgeable Team

Our team is more than just scalable; it’s a powerhouse of expertise and commitment. We are here to support you and ensure consistent, top-tier performance every step of the way.

Specialty-specific knowledge fosters a deep understanding of your needs and challenges.

Reliable results, no matter the challenge or complexity of the task.

Deeply committed to your success, working to meet and exceed your expectations.

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Smart Application of Technology

At Knack, we don’t just use technology—we apply it where it can make the most significant impact. Our innovation is always focused on driving measurable results, from enhancing efficiency to generating laser-focused insights.

Innovation Focused on Providing the Greatest Impact

Our solutions are designed with your goals in mind, ensuring that every technological advancement we introduce aligns with improving your bottom line.

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Intelligent Workflow Automation - Where It Matters Most

We deploy AI-driven automation strategically, targeting the areas where it can yield the most significant benefits, such as reducing manual errors and accelerating key processes.

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Case Study

DME Provider Improves Insurance Verification, Authorization, and RCM Workflows for Improved Financial Results

A large durable medical equipment (DME) provider experienced impactful business outcomes due to partnering with Knack RCM (Knack).

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Case Study

Outsourcing Patient Contact Center Services: Elevating Experience, Driving Efficiency, and Reducing Cost to Serve

A leading dermatology and surgical group, with over 230 clinics nationwide, partnered with Knack in 2024 for offshore contact center services including patient scheduling, billing, payments, and technical support, due to Knack’s superior performance and seamless integration.

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Case Study

Onboarding 400+ FTEs in 45 Days While Achieving Quality and Performance SLAs

Knack Global (Knack) partnered with the largest provider of medically integrated vision care in the United States, operating over 700 locations across 18 states with more than 1,000 providers.

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Case Study

Decreasing Insurance Accounts Receivable for Higher Revenue and an Improved Customer Experience

Premier Vision Group (PVG), an Ohio-based eyecare provider network, combines technology, passionate people, and research to care for patients’ vision needs while ensuring a memorable and productive eye-care experience.

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Blogs & Press Releases

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Find out the latest about Knack RCM. Announcements, press coverage,and company information —all in one place.

BPO vs. RCM: The Hidden Costs of Choosing the Wrong Partner in DME Billing

If you work in Durable Medical Equipment (DME), you already know billing isn't simple. From intake and eligibility checks to documentation, claims, and denial follow-up, there are dozens of steps where revenue can get stuck. Miss an insurance verification, forget to check "same or similar," or skip prior authorization, and you're looking at denied claims,…
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Knack Showcases Leadership in Revenue Cycle Management at National Policy Meetings in Washington, D.C.

Knack is proud to announce its participation in the HBMA Advocacy event in Washington, D.C., on July 28-29, a unique opportunity to shape the future of healthcare revenue cycle management (RCM) on a national stage. Representing Knack at this event is William Bloom CPC CPB, Senior Coding Manager, who will meet with key decision-makers at…
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Credentialing for Behavioral Health in 2025

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