Knack RCM empowers leading healthcare delivery organizations with end-to-end revenue cycle services that generate efficiencies, accelerate payments, and deliver operational insights, freeing caregivers to focus on high-quality patient care.

Knack’s expertise was developed over nearly 20 years of serving a broad range of healthcare providers in a variety of formats including hospital/physician groups, durable medical equipment suppliers, surgical and ambulatory care centers.

Our Knack RCM Team

Introducing the brilliant minds behind our company’s success – our exceptional team!  With a diverse range of expertise and unwavering dedication, they are the driving force behind our achievements. Each member brings unique talents, experience, and a shared passion for delivering excellence. 

Executive Leadership

Arvind Ramakrishnan

Chief Executive Officer

Arvind drives overall company strategy and ensures high-quality client delivery

Tom Kaylor

Chief Financial Officer

Tom will oversee the company’s financial operations, strategic planning, and corporate development initiatives, ensuring continued financial strength and scalability.

Muthu Raju

Chief Technology Officer

Muthu drives innovation and oversees the strategic implementation of technology to align with the company’s goals and enhance overall operational efficiency

Anurag Wahi

Managing Director, India and Philippines

Anurag leads all aspects of Knack’s India operations

Jon Weeding

Chief Sales Officer

Jon is responsible for Knack’s sales strategy into diverse practice groups

Laurie Zabel

Chief Operations Officer

Laurie leads global delivery operations and acquisition integration

Rajiv Sharma​

Founder and Executive Chairman

Rajiv founded Knack and leads all aspects of the company’s strategy

Subject Matter Experts

Todd Bochenski

Independent and Multispecialty Practices and ASCs

Todd Bochenski, a 20-year healthcare veteran, combines operational expertise with a deep understanding of medical billing and revenue cycle management. Starting as a medical biller, he played a pivotal role in transitioning a 200+ Pediatric Practice from internal to outsourced billing. His expertise in data conversions, custom reporting, and client relations enables healthcare organizations of all sizes to optimize their revenue cycle processes and achieve sustainable success

Robert Marcella

Eye Care Providers

Robert Marcella brings over 20 years of specialized experience working with eye care providers, physician groups, labs, and healthcare organizations. He has guided over 500 clinics in navigating compliance, credentialing, revenue cycle management, documentation, and chart audits. He has a successful history of helping eye care providers achieve operational excellence while ensuring patient-centered care.

Selena Golebiewski

DME & HME Suppliers

Specializing in DME Revenue Cycle Management, Selena Golebiewski has become a trusted leader in the field. During her 30 years in the DME business, she has helped hundreds of providers achieve long term success by implementing operational processes and improving cash-flow.

Ryan Nunnelley, MBA

Anesthesia Practices

Since 1993, Ryan Nunnelley has been a trusted leader in revenue cycle and practice management for physician practices and facilities. Specializing in anesthesia and interventional pain practices for over 24 years, Ryan’s team has collected more than $1 billion on behalf of clients. With expertise in payer contracting, staffing models, and operational efficiency, he provides invaluable support to healthcare organizations navigating complex landscapes.

Greg Williams

Private Equity, Channel, and Enterprise

Greg Williams brings 30 years of expertise in healthcare revenue cycle business development and operations. With deep experience in revenue cycle management, Greg specializes in developing high-impact solutions that enhance financial performance and operational efficiency. His ability to build lasting relationships with healthcare leaders and deliver value-driven strategies has positioned him as a trusted expert in the field. Greg is committed to helping clients navigate the complexities of revenue cycle management, ensuring they achieve sustainable financial success while maintaining a patient-centered approach.

Melissa Anderson

Credentialing

Melissa Anderson is a credentialing expert with over a decade of experience and a track record of facilitating more than 1 million approved applications. Her expertise in payer enrollment, licensing, contract rate negotiation, and credentialing processes makes her a trusted partner for solo practitioners, large groups, hospitals, ASCs, and diverse healthcare organizations seeking streamlined and compliant credentialing solutions.

Kelly Ison

Anesthesia Practices

With over 30 years of experience in anesthesia and pain management revenue cycle management, and practice management, Kelly Ison excels in driving cash flow, cost efficiencies, and long-term success. His data-driven focus and market knowledge have helped independent groups and hospitals secure sustainable facility relationships across multiple states, from single ASCs to large hospital chains.

Awards and Recognition

Trust and excellence are the pillars of our work. We’re proud to be recognized for our commitment to quality and compliance. When you choose us, you can rest assured that you’re partnering with a trusted provider that prioritizes the well-being of your organization and ensures the utmost protection of sensitive information. Experience award-winning excellence with us today!