Empower revenue.
Elevate care.
Founded 2008
HIPAA · SOC 2 · ISO 27001 · ISO 9001 · PCI DSS · HITRUST
Specialties supported
Of RCM expertise
Employees globally
Specialty-intelligent
Complex reimbursement intelligence, built into every workflow
AI-Enabled
Every claim routed by intelligence, not just processed by technology
Outcomes-focused
Every denial resolved strengthens the next claim before it is submitted
Expert & Experienced
DME RCM partner
Recurring billing, proof-of-delivery discipline and audit-ready documentation grounded in unmatched DME reimbursement experience
Specialty Intelligence
Anesthesia RCM partner
Modifier-accurate,
time-unit billing and deep payer nuance strengthened by Merrick and PPM Partners’ anesthesia expertise.
Integrated
Expertise
MultispecialtyRCM partner
Diverse services, fragmented workflows and cross-setting reimbursement; grounded in hospital, ambulatory and office-based care.
Practice
Alignment
Physician-group RCM partner
Revenue integrity is how Knack empowers revenue and elevates care for providers.
Knack combines specialty intelligence, AI-enabled revenue orchestration and disciplined execution to unlock reimbursement, protect margin and strengthen the delivery of care in the segments generic RCM models can’t serve.
Built for the hardest reimbursement environments
DME, anesthesia, eye care, rural and underserved providers where documentation burden and audit exposure break one-size-fits-all vendors.
Front-end, mid-cycle and back-end solved together
Not process handoffs in silos; every part of the revenue cycle tied directly to financial outcomes.
Where specialty depth changes the outcome
Why specialty depth matters — it compounds
01
Deep specialty expertise
02
Cleaner claims, first time
03
Fewer denials
04
Faster reimbursement
05
Superior financial outcomes
Superior outcomes fund deeper specialty expertise and the cycle compounds.
Case study · DME
Billing live in one week for a DME provider
A complex DME billing operation needed to move fast without losing reimbursement integrity. Knack stood up the workflow on its own platform and put specialty-trained teams on follow-up.
1 week
to go live
30%
lower operating cost
50%
A/R reduction
Read the Transformation Journey
Case study · Contact center
Patient contact center for a 230+ clinic dermatology & surgical group
62%
workforce expense ↓
>82%
quality score
26
states served
Read the Transformation Journey
— WHERE WE WIN
Strongest where complexity is highest
Our right to win is concentrated in segments where reimbursement complexity,
documentation burden and financial risk are too high for generic RCM models.
Ambulatory & multispecialty
Onshore leadership with the scale and responsiveness of a global delivery engine that actually executes.
Anesthesia groups
Time-based units, modifier accuracy and payer nuance handled by teams that know the workflow from day one.
DME providers
One of the most regulated, denial-prone environments — recurring billing complexity, proof-of-delivery discipline and long reimbursement cycles.
Eye & specialty care
High-volume practices where the real nuance is payer routing — knowing whether a claim belongs to a vision plan or a medical plan, and billing each cleanly to protect the margin.
ISV & RCM partners
Deep platform integration with market-leading EHRs and PMs across DME, mid-sized physician groups, urgent care and more; pairing ISV partner integration with our specialty depth.
Rural & underserved
Reimbursement certainty for community providers and critical-access hospitals serving rural and underserved markets; protecting the revenue that keeps care within reach where margins are thinnest and the stakes are highest
— END-TO-END CAPABILITY
The full revenue cycle, as one continuum
Full-continuum RCM capability with specialty intelligence layered across
every stage — enabling stronger reimbursement outcomes in high-risk operating environments.
Front-end
Revenue certainty, before the claim
- Intake & eligibility
- Appointment coordination
- Prior authorization controls
- Patient collections
mid-cycle
Clean claims, protected revenue
- Coding & charge capture
- Audits & pre-bill QC
- Payment posting
- Claims & clearing-house workflows
Back-end
Faster resolution,fewer write-offs
- AR follow-up & claims status
- Denials & appeals
- Refunds & credit balances
- Resolution & recovery
Value-added services
Beyond the core revenue cycle
- Credentialing & enrollment
- Analytics & support
- AI platforms (Workmate, KBS & 1stCred)
Tell TrueRev about your organization.
See your recovery number in 60 seconds.
Live estimate
Updates live as you describe your organization to TrueRev — or fine-tune the inputs below.
Fine-tune the inputs
Illustrative model. Assumes ~45% of denied dollars are recoverable and ~55% of first-pass-yield gains convert to retained revenue. TrueRev infers inputs from your description; actual outcomes depend on payer mix, specialty and baseline performance.
What stood out from the start was how clearly Knack connected every part of the revenue cycle to financial outcomes — not just process handoffs.
“The quality of Knack’s people was evident immediately — they understood the workflows, systems and specialty nuances without a long ramp-up.”
Specialty physician group
“They helped us build a more resilient revenue foundation, so we could stay focused on delivering care.”
Community-based health system
Trusted to protect revenue.
Built to protect care.
Security and compliance are built into execution, not bolted on — a robust control environment spanning HIPAA, ISO 27001, ISO 9001, SOC 2, PCI DSS and HITRUST-related disciplines.
- Security and compliance built into every workflow
- Operational continuity and controlled access
- A trusted partner for complex healthcare environments
Ready for
specialty-intelligent revenue integrity?
Schedule a working session with Knack to map the recovery opportunity in your revenue cycle — and meeting the team that can empower revenue and elevate care.