Award-winning
trust & excellence.
Trust and excellence are the pillars of our work. We’re proud to be recognized for our commitment to quality, security and compliance — so you can partner with confidence.
HIPAA · SOC 2 · ISO 27001
ISO 9001 · HITRUST · TiECON 2023
Carlyle-backed platform
Every recognition here reflects the work of our people and the trust of the providers we serve—and we’re proud of it.
Independently verified, end-to-end
Privacy
HIPAA
Protected health information handled under strict privacy and security safeguards across every workflow.
Security · Audited
SOC 2
Independently audited controls for security, availability and confidentiality of client and patient data.
Information Security
ISO 27001
Certified information security management system governing how data is accessed, stored and protected.
Quality
ISO 9001
Certified quality management system — consistent, repeatable processes behind every engagement.
Healthcare Framework
HITRUST
Alignment to the healthcare-specific risk and compliance framework that unifies the standards above.
SECURITY & COMPLIANCE
PCI DSS Compliant
Secure payment data handling with controls designed to protect sensitive cardholder information.
A platform the market trusts.
Recognition isn’t just a badge—it’s the scale, trust, and proven outcomes healthcare providers rely on. These milestones reflect Knack’s leadership and credibility in the industry.
Backed by Carlyle
Acquired to build an AI-enabled global RCM platform
Carlyle acquired Knack RCM and EqualizeRCM to create an AI-enabled, global, multi-specialty healthcare revenue cycle platform—a defining endorsement of the model and the team.
Read the announcement
Specialty Leadership
One of the most experienced DME RCM partners
Deep, recognized expertise in one of the most regulated, denial-prone specialties — with the track record to back complex DME & HME providers at scale.
DME & HME capability
Anesthesia Expertise
Acquisition of PPM Partners
Expanded deep expertise in anesthesia revenue cycle management—one of the most complex reimbursement specialties in healthcare.
Read the announcement
Scale & Outcomes
Trusted across the provider landscape
Providers served across 30+ specialties by 10,500+ people in 26 delivery locations – proof that the recognition is earned in results, not just credentials.
Estimate your recovery
Partner with an award-winning RCM Team
Trust, compliance and outcomes — see how Knack protects revenue and care for organizations like yours.