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Award-winning

trust & excellence.

Trust and excellence are the pillars of our work. We’re proud to be recognized for our commitment to quality, security and compliance — so you can partner with confidence.

HIPAA · SOC 2 · ISO 27001

ISO 9001 · HITRUST · TiECON 2023

Carlyle-backed platform

Every recognition here reflects the work of our people and the trust of the providers we serve—and we’re proud of it.

Independently verified, end-to-end

Security and quality are built into how we operate—not bolted on. Our control environment is certified and audited across the standards that matter most in healthcare.

Privacy

HIPAA

Protected health information handled under strict privacy and security safeguards across every workflow.

Security · Audited

SOC 2

Independently audited controls for security, availability and confidentiality of client and patient data.

Information Security

ISO 27001

Certified information security management system governing how data is accessed, stored and protected.

Quality

ISO 9001

Certified quality management system — consistent, repeatable processes behind every engagement.

Healthcare Framework

HITRUST

Alignment to the healthcare-specific risk and compliance framework that unifies the standards above.

SECURITY & COMPLIANCE

PCI DSS Compliant

Secure payment data handling with controls designed to protect sensitive cardholder information.

A platform the market trusts.

Recognition isn’t just a badge—it’s the scale, trust, and proven outcomes healthcare providers rely on. These milestones reflect Knack’s leadership and credibility in the industry.

Backed by Carlyle

Acquired to build an AI-enabled global RCM platform

Carlyle acquired Knack RCM and EqualizeRCM to create an AI-enabled, global, multi-specialty healthcare revenue cycle platform—a defining endorsement of the model and the team.

Read the announcement

Specialty Leadership

One of the most experienced DME RCM partners

Deep, recognized expertise in one of the most regulated, denial-prone specialties — with the track record to back complex DME & HME providers at scale.

DME & HME capability

Anesthesia Expertise

Acquisition of PPM Partners

Expanded deep expertise in anesthesia revenue cycle management—one of the most complex reimbursement specialties in healthcare.

Read the announcement

Scale & Outcomes

Trusted across the provider landscape

Providers served across 30+ specialties by 10,500+ people in 26 delivery locations – proof that the recognition is earned in results, not just credentials.

Estimate your recovery

Partner with an award-winning RCM Team

Trust, compliance and outcomes — see how Knack protects revenue and care for organizations like yours.