Careers at Knack RCM

Build Your Career.

Lead Our Future.

Behind every hospital that stays open is a revenue cycle that works. That has been our job for 18+ years — and it is how careers get built here: on real accounts, real outcomes, and responsibility that arrives faster than you expect.

Founded 2008

US · India · Philippines

Carlyle-backed

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Years in end-to-end RCM

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Countries, one team · US · India · Philippines

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Women in our workforce

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Specialties to build depth in

Why Knack RCM

Every claim we resolve keeps care moving.

Revenue cycle management isn’t glamorous — it’s essential. Getting providers paid, accurately and on time, is skilled and consequential work, and it is the reason clinicians can keep treating patients.

That is what people find here: work that is concrete, impact you can measure in a client’s results, and growth that is earned rather than promised. Eighteen years in end-to-end RCM taught us one thing above the rest — if you back the people doing the work, the results take care of themselves.

Our teams aren’t just supporting 

today’s healthcare needs. They’re 

building faster, smarter ways to deliver results.

Why it's different

What you'll find here
that's unique

A growing industry. An established name.

RCM is expanding fast, and Knack has spent two decades earning a brand clients trust. You get the opportunity curve of a growth industry with the stability, credibility and momentum of an established company.

AI in your workflow, not just in our pitch.

We are AI-enabled. Analytics, AI, Automation and specialty intelligence shape the daily work here, which means the skills you build are the ones this industry is moving toward.

Where careers grow into leadership.

Many of our leaders started in the seats we’re hiring for today. When we say careers here gain depth and complexity, that’s the evidence, not a promise.

the deal

What you can expect—and how we bring it to life.

Career growth & learning

Real subject-matter expertise, sponsored certifications, and responsibility that scales with what you can handle. Ownership isn’t a perk here; it’s the expectation.

Mission & impact

Your queue connects to a clinic’s cash flow. Every claim resolved and every cycle improved helps a healthcare organization keep serving its community.

Culture & team

A young, energetic team with approachable leaders and open, frequent communication.

Stability & reputation

Twenty years of growth from inception, now with the commitment of Carlyle behind us. A steady base under a fast-moving business.

Innovation & technology

AI-enabled operations, where automation and continuous improvement are the default — not a pilot program.

Inclusion & belonging

Your background doesn’t set your ceiling here. Teams span three countries and a wide mix of experience, and the same standard applies to everyone.

Life at Knack RCM

A culture built on trust and action.

The culture here is young, energetic and built on trust: leaders set direction, then get out of the way. People are given real responsibility early and grow through it.

Communication is open, recognition is frequent, and accountability runs both ways — we hold a high bar, and leadership holds it for themselves first.

Team wellness day

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life-summer image

Art jam

Summer day

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Year-end celebration

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Yoga at the office

life-wellness

Guided wellness session

OUR VALUES

KNACK isn't just our name. It's the standard.

K

Know-How

Deep specialty expertise, precise outcomes.

N

Navigate Together

One team, one mission.

A

Accountable

Own outcomes, end-to-end.

C

Client-First

Growth built on trust and integrity.

K

Keep Growing

Curious, innovative, and a learning mindset.

DEI & belonging

Inclusion, lived every day.

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of our workforce are women

An equal-opportunity organization where talent and performance open doors.

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Pride Month at our Philippines office

Our commitments

Equal Opportunity Employer Statement

At Knack RCM, we are committed to fostering an inclusive, respectful, and diverse workplace where all individuals are 

treated fairly and with dignity.

We are proud to be an Equal Opportunity Employer and ensure that employment decisions such as recruitment, hiring, training, promotion, compensation, and benefits are based on merit, qualifications, and business needs.

We Actively Encourage

Applications from candidates of all backgrounds — and we strive to provide a workplace free from discrimination, harassment, and bias.

Our organization is dedicated to creating an environment where everyone has equal access to opportunities, can contribute fully, and can grow professionally.

If you require any support during the recruitment process or employment, please contact us at [email protected].

Global presence

Three countries. One

team, one standard.

Wherever you sit, you work on the same accounts, to the same standard, with the same path to grow. The clock keeps moving between us — which is exactly why our clients never wait.

United States

Onshore leadership
& client success

Client-facing leadership, account management and client success — roles that sit closest to the providers we serve and own the outcome with them.

India

Specialty operations at scale

 

The largest part of our team, and where most Knack careers begin and grow — coding, billing, denials, A/R follow-up and analytics across 30+ specialties.

Philippines

Patient & contact-center support

Patient-facing support and contact-center operations — the voice of the revenue cycle, extending coverage across the clock and keeping the patient experience human.

Hiring across all three. Roles open in each location as we grow — tell us where you are and what you do.

Recognition & the human side

Good work gets noticed here.

Monthly and quarterly Reward & Recognition programs celebrate individuals 

and teams. Promotions, referral awards and work anniversaries are marked 

publicly, not quietly. And beyond the work, our teams give back — including 

through our support of the Mauna Dhwani Foundation.

Team award presentation

Art jam

Team wellness day

Summer day

Year-end celebration

Yoga at the office

Guided wellness session

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family-day
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kpl-men-2
halloween1

If the work matters to you, you'll matter here.

Explore open roles across the US, India and the Philippines — or introduce yourself and we'll keep you in mind as we grow.