INSIGHTS · CASE STUDIES

Case studies

Real transformation journeys from Knack RCM clients — measurable outcomes across DME, anesthesia, physician groups and contact-center operations.
Case studyAug 28, 2025

DME Provider Improves Insurance Verification, Authorization, and RCM Workflows for Improved Financial Results

Discover how a DME provider improved revenue cycle management through streamlined insurance verification, authorization, billing and A/R workflows.

DME & HMEFront-end
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Case studyAug 12, 2025

Transforming Patient Contact Center Operations: Improving Experience, Efficiency, and Cost to Serve

Discover how Knack RCM’s healthcare and patient contact center solutions improve patient support, scheduling, billing, operational efficiency, and…

Practices & ASCsAnalytics & support
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Case studyJul 18, 2025

Onboarding 400+ FTEs in 45 Days While Achieving Quality and Performance SLAs

See how Knack RCM onboarded 400+ FTEs in 45 days while maintaining 97%+ quality and performance standards across revenue cycle operations.

Eye care
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Case studyJul 18, 2025

Decreasing Insurance Accounts Receivable for Higher Revenue and an Improved Customer Experience

Improve cash flow and reduce insurance AR with Knack RCM’s healthcare RCM services for streamlined billing, claims, and accounts receivable…

Eye careBack-end
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Case studyJul 18, 2025

Accelerating Access and Compliance for a Behavioral Health Crisis Center

Streamline behavioral health credentialing and payer enrollment with Knack RCM. Improve provider onboarding, compliance, and enrollment speed.

Practices & ASCsCredentialing
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Case studyMay 13, 2025

Streamlining Credentialing for a Growing Physical Therapy Group

Streamline physical therapy credentialing with Knack RCM’s healthcare credentialing services, including provider enrollment, CAQH and compliance.

Practices & ASCsCredentialing
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Case studyNov 20, 2024

KAG – RCM, Practice Management, and Accounting Services Yield Sustained Growth and Financial Health for Anesthesia Services Providers

Improve financial performance with Knack RCM’s anesthesia RCM and revenue cycle management services, including billing, coding, claims, and AR.

Anesthesia
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Case studyNov 19, 2024

Revolutionizing Revenue: Turning a Financial Setback into a 50% Gross Revenue Surge

Simplify payer enrollment with Knack RCM’s services for provider enrollment, credentialing, payer applications and compliance support.

Practices & ASCsCredentialing
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Case studyNov 19, 2024

Automated Credentialing Safeguarded a Leading Surgical Practice’s Financial Health

Streamline provider credentialing with Knack RCM’s healthcare credentialing services, including enrollment, verification, and compliance support.

Practices & ASCsCredentialing
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Case studyNov 19, 2024

RCM, Practice Management, and Accounting Services Yield Sustained Growth and Financial Health for Anesthesia Services Provider

Discover Knack RCM’s anesthesia RCM and revenue cycle management services, including coding, claims, payment posting, and AR follow-up.

Anesthesia
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