Knack and Equalize are complementary healthcare RCM providers serving physician groups, durable medical equipment (“DME”) providers, rural hospitals, and other specialty provider segments. Together, they bring deep, specialty-specific expertise across DME, anesthesia, eyecare, behavioral health, rural hospitals, urgent care, and multi-specialty physician groups.

The combined platform is expected to enhance operational scale and diversification, broaden the delivery footprint, strengthen leadership depth and help accelerate AI capabilities to enhance outcomes for clients. Knack contributes scaled, global delivery across the U.S., India, and the Philippines, anchored by an intelligent, end-to-end revenue engine powered by its orchestration platform, Workmate. EqualizeRCM complements this with its established delivery scale in the U.S. and India, alongside a proprietary payer enrollment platform and advanced AI-driven tools — such as Bill Smart for denial prediction and avoidance — that are purpose-built for hospitals, urgent care, and targeted specialty segments. Equalize’s AI-native platform, built on large language models and agentic AI, has demonstrated proven commercial traction, including the displacement of established, large-scale vendor contracts at leading DME manufacturers.

The U.S. healthcare revenue cycle market is growing rapidly, driven by margin compression, workforce shortages, and the shift to value-based care.Kapil Modi, Partner, Carlyle India Advisors

Carlyle has been a trusted partner to Knack, bringing not only capital but also valuable expertise in healthcare and RCM.Rajiv Sharma, Founder, Knack RCM

Our clients, particularly rural hospitals and behavioural health providers, face immense pressure in sustaining margins and ensuring access to care.Nagi Rao, Founder, EqualizeRCM

Healthcare providers measure success by their ability to meet payroll, preserve services, and support their communities — not by the amount of automation deployed.Gautam Barai, CEO, Knack RCM

One of the core tenets of this investment is to build a scaled, strategically attractive physician and rural hospital RCM platform in a fragmented industry.Amit Jain, Partner and Head of Carlyle India Advisors

Carlyle

Carlyle (NASDAQ: CG) is a global investment firm with deep industry expertise that deploys private capital across three business segments: Global Private Equity, Global Credit, and Carlyle AlpInvest. With $477 billion of assets under management as of December 31, 2025, Carlyle’s purpose is to invest wisely and create value on behalf of its investors, portfolio companies, and the communities in which we live and invest. Carlyle employs more than 2,500 people in 27 offices across four continents.

Knack RCM

Knack RCM is an AI-native, specialty-focused revenue cycle management leader that helps healthcare organizations operating in complex clinical, financial and technology environments unlock the full value of reimbursement, safeguard margin and strengthen the delivery of care, so providers can better serve the communities that depend on them. Headquartered in Woodbridge, New Jersey, Knack RCM has over 8,000 employees across 10 delivery centers in India, the Philippines and the United States.

EqualizeRCM

EqualizeRCM is a U.S.-based revenue cycle management company serving physicians, hospitals, ambulatory surgery centers, laboratories and rural providers. The company is known for its work with Critical Access Hospitals, rural PPS Hospitals and Rural Health Clinics, providing specialized support in cost reports, reimbursement strategies and education forums. The Company’s 1st Credentialing division is a leading provider of payor enrollment services across the nation.

Media contact

Carlyle — Lonna Leong

+852 9023 1157

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