Knack RCM Announces Acquisition of HealthyBOS, a Leading U.S. and Philippines-Based Revenue Cycle Management Provider
[Woodbridge, New Jersey] — January 16, 2025 — Knack RCM, a leader in tech-enabled, end-to-end, and customizable revenue cycle management (RCM) services, today announced the acquisition of HealthyBOS, a distinguished U.S. and Philippines-based RCM provider with deep expertise in the durable medical equipment (DME) sector and other RCM specialties. This acquisition significantly expands Knack RCM’s fulfillment capabilities in the Philippines, growing its in-country team from 200 to 1,500 employees while enhancing its presence and expertise in the DME RCM market.
The acquisition underscores Knack RCM’s commitment to strategic growth, further solidifying its position as a trusted partner to independent and multispecialty physicians, eye care providers, anesthesia practices, DME/HME suppliers, and ambulatory surgery centers (ASCs). This move will enable the company to offer unparalleled scalability, robust voice-enabled services to payors, providers, and patients, and enhanced operational efficiencies to clients navigating the complexities of revenue cycle management.
With this acquisition, Knack RCM gains significant additional resources, expertise, and operational capacity to address the unique challenges of the DME RCM space. Integrating HealthyBOS capabilities bolsters Knack RCM’s ability to deliver cutting-edge solutions, further penetrating the RCM market with a proven, scalable approach. Adding voice-enabled services ensures streamlined communication, faster resolution times, and an improved client experience.
HealthyBOS CEO Tammy Bishop will continue in a leadership role with Knack RCM. Her continued leadership will be instrumental in delivering expanded solutions that combine the efficiency of offshore operations with the expertise of onshore teams, offering clients a holistic, adaptable approach to RCM challenges.
“This acquisition marks a transformative milestone for Knack RCM. By expanding our team in the Philippines and deepening our expertise in the DME RCM market, we are growing in size and elevating the value we deliver to our clients. This is an exciting step forward as we continue to reinforce our leadership position in the revenue cycle management space,” said Arvind Ramakrishnan, CEO of Knack RCM
HealthyBOS CEO, Tammy Bishop, stated, “Joining Knack RCM is a natural evolution for our organization. Their innovative technology, comprehensive service offerings, and unwavering commitment to client success align perfectly with our mission. Together, we are poised to redefine what is possible in the RCM market.
Knack RCM’s acquisition of HealthyBOS exemplifies the forward-thinking, strategic investments and partnerships that drive sustainable growth and enhance value for our clients,” said Jacob Smith, Partner at LKCM Headwater. “This partnership strengthens our market position and reinforces our ability to provide a broad range of exceptional RCM and other solutions to a wide range of healthcare organizations.”
This acquisition reflects Knack RCM’s ongoing efforts to innovate and grow while supporting healthcare providers with advanced, adaptable RCM solutions. As part of its rebranded identity, Knack RCM continues to prioritize investments that enhance capabilities, expand market reach, and deliver measurable outcomes for clients.
Greenberg Advisors, LLC served as the exclusive financial advisor to Knack RCM and its financial partner, LKCM Headwater Investments.
For more information, visit KnackRCM.com.
About Knack RCM:
Knack RCM empowers leading healthcare delivery organizations with end-to-end revenue cycle services that generate efficiencies, accelerate payments, and deliver operational insights, freeing caregivers to focus on high-quality patient care. Led by a seasoned executive team and trusted by industry-leading organizations, Knack combines innovative technology, process automation, and a deep global bench of more than 5,800 dedicated healthcare experts to create a customized approach to driving financial performance. Knack’s expertise was developed over 20 years of serving a broad range of healthcare providers in a variety of formats, including physician groups, durable medical equipment suppliers, and surgical and ambulatory care centers.
