About Anurag
Anurag Pandey is a seasoned healthcare operations executive with more than 21 years of experience in Revenue Cycle Management and over 18 years with Knack, including the company’s early growth phase. As Chief Transformation Officer, Anurag is responsible for driving large-scale, enterprise-wide change, typically focused on improving performance, modernizing operations, and accelerating growth.
In his prior role as Managing Director, India Operations, he played a key role in supporting delivery, operational transformation, and strategic growth across complex healthcare engagements, while contributing to the continued evolution of Knack’s operating strength and client delivery model.
Throughout his journey with Knack, Anurag has worked alongside teams across the organization to support major transitions, strengthen operating frameworks, and advance process improvement and automation initiatives that enhance efficiency, scalability, and service quality. He is recognized for bringing together operational depth, disciplined execution, and transformation leadership in a way that helps organizations grow with stability and confidence.
With a collaborative leadership approach and strong institutional knowledge, Anurag continues to contribute to Knack’s focus on operational excellence, client trust, and long-term growth. His experience and steady leadership have made him an integral part of the company’s journey and its ongoing commitment to delivering scalable and high-performing healthcare solutions.