DME Provider Improves Insurance Verification, Authorization, and RCM Workflows for Improved Financial Results
A large durable medical equipment (DME) provider experienced impactful business outcomes due to partnering with Knack RCM (Knack).
Case Studies
Dive into success stories that showcase how our tailored strategies and innovative technologies have transformed healthcare organizations.
Outsourcing Patient Contact Center Services: Elevating Experience, Driving Efficiency, and Reducing Cost to Serve
A leading dermatology and surgical group, with over 230 clinics nationwide, partnered with Knack in 2024 for offshore contact center services including patient scheduling, billing, payments, and technical support, due to Knack's superior performance and seamless integration.
Onboarding 400+ FTEs in 45 Days While Achieving Quality and Performance SLAs
Knack Global (Knack) partnered with the largest provider of medically integrated vision care in the United States, operating over 700 locations across 18 states with more than 1,000 providers.
Decreasing Insurance Accounts Receivable for Higher Revenue and an Improved Customer Experience
Premier Vision Group (PVG), an Ohio-based eyecare provider network, combines technology, passionate people, and research to care for patients’ vision needs while ensuring a memorable and productive eye-care experience.
Accelerating Access and Compliance for a Behavioral Health Crisis Center
Knack RCM’s credentialing services are purpose-built for the demands and complexities of behavioral health in 2025.
Streamlining Credentialing for a Growing Physical Therapy Group
A regional physical therapy practice, operating multiple clinics across state lines and employing over 30 licensed therapists, needed a more efficient way to manage provider credentialing as it expanded.
KAG – RCM, Practice Management, and Accounting Services Yield Sustained Growth and Financial Health for Anesthesia Services Providers
Kentucky Anesthesia Group (KAG) is a provider-owned anesthesia practice in Georgetown, Kentucky, that delivers state-of-the-art anesthesia services to hospitals and ASCs throughout Kentucky and Southern Indiana. With six facilities, their team is comprised of 6 Anesthesiologists and more than 30 Certified Registered Nurse Anesthetists dedicated to safety and the best outcome for our patients.
Revolutionizing Revenue: Turning a Financial Setback into a 50% Gross Revenue Surge
A leading behavioral health practice faced considerable revenue losses due to reliance on county billing. Lacking the resources and expertise to manage payor enrollment in-house, they partnered with Knack RCM. Through a strategic approach, Knack facilitated successful enrollment with all targeted payors, increasing revenue and positioning the practice for sustainable growth and long-term stability.
Automated Credentialing Safeguarded a Leading Surgical Practice’s Financial Health
Facing the complexities of managing credentials for over ninety providers, a leading surgical center partnered with Knack RCM to streamline and automate its credentialing process. Knack implemented a tailored solution that included automated notifications, proactive reappointments, and continuous monitoring of expirables. This strategic approach ensured seamless compliance, eliminated potential revenue losses, and allowed the center…