Full-continuum RCM,
specialty-intelligent
at every stage.
Explore the capabilities
Credentialing
provider enrollment & maintenance
Front-end
Eligibility, prior auth & intake
Mid-cycle
Coding, charge capture & claims
Back-end & denials
Denials, A/R follow-up & recovery
Workmate AI
AI-enabled orchestration & automation
Platforms
Proprietary — KBS & 1stCred
Revenue starts before
the first claim — with
credentialing done right
A provider can’t be paid until they’re enrolled and in-network. Using expert staff, proprietary technology and proven systems, Knack acts as an extension of your team — ensuring a streamlined application process and efficient turnaround.
Powered by 1stCred, our proprietary credentialing engine.
Comprehensive credentialing services
- New provider enrollment
- State licensure registrations
- Primary source verification
- Proprietary, customizable & tailored technology
- Secure cloud-based platform — access anywhere, 24/7
- Document storage
- Application tracking & status reporting
- System-generated reminders for expirables
- Ongoing maintenance & monitoring with expiration tracking & renewal
Related insights & news
The Essentials of Provider Credentialing for Telehealth Practitioners
Most medical practices today consider telehealth, or telemedicine, a critical tool for delivering care. Born out of the pandemic, these consultations have continued to grow rapidly. Today, telehealth communication allows providers to deliver quality care on par with in-person visits. However, many medical professionals providing telehealth services are less familiar with the provider credentialing processes. […]
4 Key Considerations When Choosing a Credentialing, Payor Enrollment, and Contracting Partner
When healthcare organizations and providers try to take on the complex tasks of credentialing, payor enrollment, and contracting, it can be a drag on time and financial resources — sometimes much more than they anticipate. Therefore, many look into outsourcing these services. Careful assessment is necessary in making this decision and selecting a third-party vendor […]
Revenue certainty before
the claim is ever sent
The front of the cycle is where most denials are born. We build coverage and authorization controls in early — so revenue is protected at the source.
- Intake & patient registration
- Eligibility & benefits verification
- Appointment coordination
- Prior authorization controls
- Pre-delivery coverage certainty (DME)
- Patient collections & receivables
Related insights & news
Scaling Smart: Aligning Physician Billing for Growth
Hospital-employed physicians nearly doubled, but billing hasn’t kept pace. See how to build physician billing as infrastructure for scalable, predictable growth.
Scaling Without Breaking: How to Strengthen Physician Billing as Your Network Grows
The Growth Challenge Hospitals and health systems are expanding their physician enterprises faster than ever to improve care coordination and strengthen market presence. More than three-quarters of U.S. physicians now work within hospital or corporate entities, and fewer than half remain in small private practices. Each acquisition expands the network but tests the limits of […]
How Independent Physician Groups Can Unlock Growth with Scalable RCM Support
Staffing challenges are nothing new for independent physician groups, but they’re hitting harder than ever in 2025. According to the Medical Group Management Association (MGMA), staffing remains one of the top three concerns for medical practices. For independent groups, the stakes are uniquely high: smaller teams, tighter budgets, and limited human resources (HR) support. Every […]
Clean claims, coded
right the first time
Coding accuracy, charge integrity and pre-bill quality control combine to prevent denials before they happen — and protect every dollar of earned revenue.
- Specialty coding & charge capture
- Coding audits & pre-bill QC
- Payment posting
- Claims processing
- Clearing-house workflows
- Documentation completeness & proof-of-delivery discipline
Related insights & news
Why Payer Advantage Hits ASCs Harder — and How Structure Protects Margin
Payer pressure hits ambulatory surgery centers harder — often as accepted-but-underpaid claims. Learn how revenue structure protects ASC margin without hospital-scale overhead.
Why You’ll Never Outpace the Payers — and What to Do Instead
You can’t outpace payer rule changes by working faster. Learn why speed fails — and how internal RCM structure gives providers durable, repeatable control.
Scaling Smart: Aligning Physician Billing for Growth
Hospital-employed physicians nearly doubled, but billing hasn’t kept pace. See how to build physician billing as infrastructure for scalable, predictable growth.
Faster resolution,
fewer write-offs,
recovered revenue
When denials and aged AR pile up, disciplined follow-up and appeals turn stuck claims back into cash — and turn patterns into prevention.
- Claims status & AR follow-up
- Denials management & appeals
- Refunds & credit balances
- Third-party resolution
- Patient receivables
- Root-cause feedback into front & mid-cycle
Related insights & news
The Provider Power Shift: 5 Smart Moves to Reclaim Revenue from Payers
Claim denials and underpayments are built into how payers manage risk. Here are 5 structural moves providers use to reclaim revenue from payers — with real results.
Why Payer Advantage Hits ASCs Harder — and How Structure Protects Margin
Payer pressure hits ambulatory surgery centers harder — often as accepted-but-underpaid claims. Learn how revenue structure protects ASC margin without hospital-scale overhead.
Why You’ll Never Outpace the Payers — and What to Do Instead
You can’t outpace payer rule changes by working faster. Learn why speed fails — and how internal RCM structure gives providers durable, repeatable control.
Workmate - where workflows,
data and automation converge
Knack’s AI-enabled orchestration engine drives intelligent execution end-to-end, integrating deeply with client systems for real-time visibility, control and performance across the revenue cycle.
Intelligent task orchestration
AI-driven workflow routing and execution with dynamic prioritization and escalation management.
Configurable operating logic
Tailored to each client’s workflows, with an embedded communication layer across teams and stakeholders.
Conversational BI
Integrated performance visibility you can converse with — live insight across the cycle, forecasting, not hindsight.
AI agents
Calling, document extraction and denial intelligence agents handle payer/patient interactions and document processing at high volume and accuracy.
AI-enabled DME documentation & physician outreach
The Knack DME portal combines automation with expert oversight to improve documentation quality, reduce rework and accelerate reimbursement.
Data Input
patient · physician · client · payer
Document validation
Physician outreach
patient outreach
Faster turnaround
higher-quality data
Purpose-built for billing
& credentialing precision
We invest in our own AI-powered platforms to improve billing accuracy, workflow automation, credentialing efficiency and operational visibility.
KBS — Knack Billing System
Simplifies billing operations: patient data management, invoicing, claims handling, compliance workflows, analytics, audit trails and role-based access controls.
1stCred — credentialing engine
Credential management, provider enrollment, verification & validation, reporting, workflow automation and document management.
EMR . PM . ISV CONNECTIVITY
Built to operate in messy, multi-system environments
Integration capability enables faster deployment, smoother onboarding and stronger collaboration — where generic providers struggle. Deep integration with market-leading EHRs and PMs pairs ISV partner technology with our specialty depth.
Market-leading EHRs
PM systems
ISV integration
Related insights & news
RCM Success Isn’t Solo: How AI + Human Expertise Drives Better Healthcare Revenue Cycle Results
Artificial intelligence (AI) continues to make waves in healthcare revenue cycle management (RCM), offering the potential to streamline workflows, reduce errors, and boost financial performance. Yet despite its promise, many health systems are slow to adopt AI-driven solutions—often for good reason. What’s missing from many conversations about AI is nuance. While AI, machine learning (ML), […]
Revenue Cycle Management of Tomorrow: Advantages of a Scalable Global Workforce
As healthcare organizations continue their financial recovery, they are also embracing new opportunities to enhance efficiency and resilience in revenue cycle management. With labor markets stabilizing and advancements in digital transformation, providers have more options than ever to streamline medical billing, reduce costs, and improve financial outcomes. By leveraging a scalable global workforce, healthcare organizations […]
Services that deepen client value
Analytics & reporting
Automated reports, CRM reporting, dispatcher workshops and client-specific reporting that sharpen visibility and decision-making.
Additional support services
One-time transformation projects, AR cleanup, business-process consulting, PM/EMR deployment support, interoperability troubleshooting and training.
Related insights & news
The Provider Power Shift: 5 Smart Moves to Reclaim Revenue from Payers
Claim denials and underpayments are built into how payers manage risk. Here are 5 structural moves providers use to reclaim revenue from payers — with real results.
Why Payer Advantage Hits ASCs Harder — and How Structure Protects Margin
Payer pressure hits ambulatory surgery centers harder — often as accepted-but-underpaid claims. Learn how revenue structure protects ASC margin without hospital-scale overhead.
Why You’ll Never Outpace the Payers — and What to Do Instead
You can’t outpace payer rule changes by working faster. Learn why speed fails — and how internal RCM structure gives providers durable, repeatable control.
Find the revenue your current model is leaving behind
Start with a specialty-specific assessment of your front-end controls, denial patterns and AR health.