About Laurie
Laurie Zabel serves as Chief Operating Officer at Knack RCM, where she leads enterprise operations, compliance, and post-acquisition integration across the organization. With more than 35 years of healthcare leadership experience, Laurie brings deep operational discipline and regulatory expertise to scaling complex, multi-
specialty healthcare organizations.
Her career spans practice management, compliance auditing, and healthcare consulting, with a focus on building operational frameworks that drive consistency, mitigate risk, and support sustainable growth. Since joining Knack nine years ago, Laurie has played a central role in the successful integration of eight acquisitions,
strengthening infrastructure and aligning teams, processes, and governance across the enterprise.
Known for her steady leadership and execution focus, Laurie operates at the intersection of operations, compliance, and organizational transformation—ensuring
Knack’s platform remains resilient, scalable, and positioned for long-term value creation.
