Knack RCM is a specialty‑intelligent, AI‑enabled revenue cycle partner for healthcare organizations operating in the most complex clinical, financial and technology environments. We help providers unlock reimbursement, protect margin and strengthen care delivery, so they can better serve the communities that depend on them.
Vision
Care and community at the heart of healthcare economics.
We believe healthcare economics should ultimately serve care quality and community health, making financial performance a means to sustain equitable, reliable care — not an end in itself.
Mission
To turn complex revenue into a simple, reliable outcome for care.
Knack’s mission is to transform the complexity of revenue cycle into predictable, compliant reimbursement that providers can trust, so clinical teams can stay focused on patients instead of denials and paperwork.
Differentiation
“Revenue cycle is not just billing— it is the financial engine that protects care continuity.”
Knack combines specialty intelligence, AI-enabled revenue orchestration, credentialing expertise, and disciplined execution to convert complex patient encounters into clean, compliant reimbursement—particularly in the segments where generic RCM models struggle to deliver.
Our differentiated approach begins before the claim. By integrating provider credentialing and payer enrollment with revenue cycle operations, Knack helps ensure clinicians are appropriately credentialed, contracted, and ready to bill—reducing avoidable denials, reimbursement delays, and revenue leakage caused by enrollment gaps or credentialing breakdowns.
We focus where complexity and risk are highest, and where communities are most exposed: DME and HME, anesthesia, multispecialty groups, independent physician practices, ambulatory settings, and rural and community hospitals. These providers often lack access to tailored, specialty-ready RCM and credentialing support. Knack brings together the expertise, technology, and operational rigor needed to help them get paid accurately, faster, and with greater confidence—so they can stay focused on delivering care.
OUR VALUES
Values built into our name
We are one of the very few companies whose values are embedded in our name. We have the “Knack” of showing up for our clients and our teams:
K
Know-how
Deep specialty expertise, precise outcomes.
N
Navigate Together
One team, one mission.
A
Accountable
Own outcomes end‑to‑end.
C
Client-First
Growth built on trust and integrity.
K
Keep Growing
Curious, innovative and learning mindset.
These values guide how we design workflows, build technology and work alongside provider teams — from day‑to‑day revenue operations to long‑term margin and care‑delivery improvement across urban, community and rural care settings.
GLOBAL PRESENCE
One team, three time zones, round-the-clock momentum
Onshore leadership close to our clients, backed by delivery centers that keep the revenue cycle moving while the U.S. sleeps — 10,500+ people working as a single, accountable engine.
United States
Onshore leadership & client success
Strategy, account leadership and client success sit close to the providers we serve — accountable for outcomes, not just activity.
India
Specialty operations at scale
The core of our delivery engine — coding, billing, denials and follow-up executed by specialty-ready teams that ramp in weeks, not quarters.
Philippines
Patient & contact-center support
Patient-facing support and contact-center operations that extend coverage across the clock and keep the patient experience human.
EXECUTIVE LEADERSHIP
A strategy-led, execution-strong leadership team
Experienced strategists and operators across healthcare delivery, technology, transformation and specialty RCM — building teams that perform from day one.
Gautam Barai
Chief Executive Officer
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Gautam Narayan
Chief Financial Officer
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Anurag Pandey
Chief Transformation Officer
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Archana Raghuram
Chief Marketing Officer
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Muthu Raju
Chief AI Officer
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Neal Perlstein
Chief Sales Officer
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Pradyumna Vengurlekar
General Counsel
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Rohit Puri
Chief Administrative Officer
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Ruchi Sathe
Company Secretary
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Shahnaz Soans
Chief People Officer
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Suhas Sethi
Chief Operations Officer
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Vijayashree Natarajan
Chief Technology Officer
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FUNCTIONAL LEADERSHIP
Segment leaders focused on specialty performance
Specialty-dedicated leaders guiding results in the markets where reimbursement complexity runs highest — anesthesia, eye care, DME & HME, and multispecialty practices and ASCs.
Jon Weeding
General Manager, Eyecare
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Kelly Ison
Anesthesia Practices
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Laurie Zabel
Business Operations
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Ryan Nunnelley
Anesthesia Practices
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Selena Golebiewski
DME & HME Suppliers
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Todd Bochenski
Independent & Multispecialty
Practices and ASCs
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Careers at Knack
Bring your ambition.
Build your future.
We’re hiring across our U.S., India and the Philippines teams, bringing together people who combine healthcare expertise, analytical rigor and a strong growth mindset. If that sounds like you, we’d love to talk.