ABOUT KNACK RCM

Empower revenue.

Elevate care.

Vision

Care and community at the heart of healthcare economics.

We believe healthcare economics should ultimately serve care quality and community health, making financial performance a means to sustain equitable, reliable care — not an end in itself.

Mission

To turn complex revenue into a simple, reliable outcome for care.

Knack’s mission is to transform the complexity of revenue cycle into predictable, compliant reimbursement that providers can trust, so clinical teams can stay focused on patients instead of denials and paperwork.

Differentiation

“Revenue cycle is not just billing— it is the financial engine that protects care continuity.”

Knack combines specialty intelligence, AI-enabled revenue orchestration, credentialing expertise, and disciplined execution to convert complex patient encounters into clean, compliant reimbursement—particularly in the segments where generic RCM models struggle to deliver.

Our differentiated approach begins before the claim. By integrating provider credentialing and payer enrollment with revenue cycle operations, Knack helps ensure clinicians are appropriately credentialed, contracted, and ready to bill—reducing avoidable denials, reimbursement delays, and revenue leakage caused by enrollment gaps or credentialing breakdowns.

We focus where complexity and risk are highest, and where communities are most exposed: DME and HME, anesthesia, multispecialty groups, independent physician practices, ambulatory settings, and rural and community hospitals. These providers often lack access to tailored, specialty-ready RCM and credentialing support. Knack brings together the expertise, technology, and operational rigor needed to help them get paid accurately, faster, and with greater confidence—so they can stay focused on delivering care.

OUR VALUES

Values built into our name

We are one of the very few companies whose values are embedded in our name. We have the “Knack” of showing up for our clients and our teams:

K

Know-how

Deep specialty expertise, precise outcomes.

N

Navigate Together

One team, one mission.

A

Accountable

Own outcomes end‑to‑end.

C

Client-First

Growth built on trust and integrity.

K

Keep Growing

Curious, innovative and learning mindset.

These values guide how we design workflows, build technology and work alongside provider teams — from day‑to‑day revenue operations to long‑term margin and care‑delivery improvement across urban, community and rural care settings.

GLOBAL PRESENCE

One team, three time zones, round-the-clock momentum

Onshore leadership close to our clients, backed by delivery centers that keep the revenue cycle moving while the U.S. sleeps — 10,500+ people working as a single, accountable engine.

United States

Onshore leadership & client success

Strategy, account leadership and client success sit close to the providers we serve — accountable for outcomes, not just activity.

India

Specialty operations at scale

The core of our delivery engine — coding, billing, denials and follow-up executed by specialty-ready teams that ramp in weeks, not quarters.

Philippines

Patient & contact-center support

Patient-facing support and contact-center operations that extend coverage across the clock and keep the patient experience human.

EXECUTIVE LEADERSHIP

A strategy-led, execution-strong leadership team

Experienced strategists and operators across healthcare delivery, technology, transformation and specialty RCM — building teams that perform from day one.

Gautam Barai

Chief Executive Officer

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Gautam Narayan

Chief Financial Officer

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Anurag Pandey

Chief Transformation Officer

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Archana Raghuram

Chief Marketing Officer

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Muthu Raju

Chief AI Officer

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Neal Perlstein

Chief Sales Officer

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Pradyumna Vengurlekar

General Counsel

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Rohit Puri

Chief Administrative Officer

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Ruchi Sathe

Company Secretary

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Shahnaz Soans

Chief People Officer

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Suhas Sethi

Chief Operations Officer

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Vijayashree Natarajan

Chief Technology Officer

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FUNCTIONAL LEADERSHIP

Segment leaders focused on specialty performance

Specialty-dedicated leaders guiding results in the markets where reimbursement complexity runs highest — anesthesia, eye care, DME & HME, and multispecialty practices and ASCs.

Jon Weeding

General Manager, Eyecare

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Kelly Ison

Anesthesia Practices

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Laurie Zabel

Business Operations

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Ryan Nunnelley

Anesthesia Practices

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Selena Golebiewski

DME & HME Suppliers

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Todd Bochenski

Independent & Multispecialty

Practices and ASCs

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Careers at Knack

Bring your ambition. Build your future.

We’re hiring across our U.S., India and the Philippines teams, bringing together people who combine healthcare expertise, analytical rigor and a strong growth mindset. If that sounds like you, we’d love to talk.

EXECUTIVE LEADERSHIP