Privacy Policy

Effective Date: May 5, 2025

Knack RCM and its affiliates (“Knack RCM,” “we,” “our,” or “us”) value your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or interact with our website and services (the “Site”). By accessing and using our Site, you consent to the practices described below.

1. Information We Collect

We may collect the following categories of personal information:

• • Identifiers (e.g., name, email address, phone number, company name)
  • Professional or employment-related information (if you apply for a job)
  • Internet or other electronic network activity information (e.g., IP address, browser type, pages visited, and time spent on the Site)
  • Communication content and metadata from any inquiries or correspondence with us

We may also use cookies and other tracking technologies to collect usage information. See Section 4 below for details.

2. How We Use Your Information

We use collected information to:

• Respond to inquiries or job applications
• Provide services and information requested
• Send marketing communications (you may opt out at any time)
• Improve the Site and services
• Detect, investigate, and prevent security incidents and fraud
• Comply with legal obligations

3. Sharing of Personal Information

We may share your information with:

• Service providers who help us operate our website and business (e.g., analytics, hosting, CRM tools)
• Affiliates or business partners for joint marketing or service purposes
• Legal authorities when required by law, court order, or to protect rights and safety
• Third parties in the context of a merger, acquisition, or sale

We do not sell or share personal information as defined under California law, and we have not sold personal information in the past 12 months.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to recognize your browser or device, analyze website traffic, and improve user experience. You can control cookie settings via your browser. Disabling cookies may limit some features of the Site.

5. Your Rights Under California Law

If you are a California resident, you have the right to:

• Know what personal information we collect, use, disclose, or share
• Request deletion of your personal information
• Correct inaccurate information
• Opt out of the sale or sharing of personal information (we do not sell/share)
• Limit the use of sensitive personal information (not applicable, as we don’t collect it)

To exercise these rights, contact us at privacy@knackrcm.com or call us at (888) 555-1234.

We will verify your identity before processing any requests. You may designate an authorized agent to act on your behalf.

6. Children’s Privacy (COPPA)

Our Site is intended for users 18 and older. We do not knowingly collect personal information from anyone under 13 years of age. If you believe we have collected such information, please contact us immediately at privacy@knackrcm.com so we can delete it.

7. Security

We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. By using our Site, you acknowledge this risk.

8. Your Choices

You may:

• Opt out of marketing emails via the “unsubscribe” link
• Contact us to update or correct your information
• Request deletion or restriction of your data as permitted by law

To submit a request, contact us at privacy@knackrcm.com or (888) 555-1234.

9. Third-Party Links

Our Site may link to other websites. We are not responsible for the content or privacy practices of third-party sites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this policy periodically. We will post any changes on this page with a new effective date. Your continued use of the Site constitutes acceptance of the updated policy.

11. Contact Us

For any questions or to exercise your privacy rights, please contact:

Knack RCM Privacy Team
Email: privacy@knackrcm.com
Phone: (888) 555-1234
Address: 10 Woodbridge Center Drive,, Suite 425 Woodbridge, NJ 07095